This Cancellation Policy ("Policy") applies to all orders placed with YOGEE Beauty And Wellness Pvt Ltd ("Company," "we," "us," or "our") through our website. We understand that circumstances may arise where you need to cancel an order, and we strive to provide a fair and efficient cancellation process. Please read this Policy carefully before placing an order. By placing an order, you agree to be bound by the terms of this Policy.
1. Order Cancellation
1.1 Cancellation Requests : If you need to cancel your order, please contact our customer support team as soon as possible. We will make reasonable efforts to accommodate your cancellation request, but please note that cancellation may not be possible once the order has been processed or shipped.
1.2 Eligible Cancellations : In general, orders can be cancelled if they have not yet been processed or shipped. However, certain products or services may have specific cancellation policies or restrictions, as indicated on the product page or during the checkout process. Please review the product information and any applicable terms before placing your order.
2. Refunds for Cancelled Orders
2.1 Refund Eligibility : If your order is eligible for cancellation and has not been processed or shipped, you may be eligible for a full refund. However, if the order has already been processed or shipped, it may be subject to our Refund Policy.
2.2 Refund Process : If your cancelled order is eligible for a refund, we will process the refund using the original payment method used for the purchase. Please refer to our Refund Policy for more information on the refund process and timelines.
3. Non-Cancellable Items and Services
3.1 Non-Cancellable Items : Certain items or services may be non-cancellable or subject to specific cancellation policies. This may include personalized or customized products, services with specific timeframes or expiration dates, or items purchased from third-party sellers. The cancellation eligibility and terms for such items or services will be clearly stated on the product page or during the checkout process.
3.2 Subscription Services : If you have subscribed to any recurring services or subscription plans, please refer to the specific terms and conditions associated with those services for cancellation instructions. Cancellation of subscription services may have different requirements or notice periods.